All the gentlemen outside the lobby (bellmen) were wonderful too welcoming us on arrival and back to the hotel during our stay as well as assisting with taxis and other transport.However, I do need to mention 2 staff members who let their team and reputation of the hotel down. Kids club only takes kids at 7 or above otherwise they have to be accompanied by their parents. GHD_Management_Team, Cluster General Manager at Grand Hyatt Dubai, responded to this review. !Kids club only takes kids at 7 or above otherwise they have to be accompanied by their parents.If you want a massage - a shocking £175!! Map Riyadh Street, Sheikh Rashid Road, Dubai, … Other members of staff, too many to name, were wonderful too and always greeted us in a warm and friendly manner. Secondly- even at those 3 restaurants you only have an option of 2 meals. It features a flat-screen TV, free WiFi and a mini-bar. To end on a more positive note the Grand Hyatt, Dubai has much to offer with its great facilities including the 24 hour indoor pool and jacuzzi, multiple outdoor swimming pools to choose … Blink and they were on the table ready for us. Pay a little extra...We are currently sat at the grand Hyatt with our 2 year old son dissapointed.Having paid extra for all inclusive we were excited to visit the many restaurants on site. Please see our partners for more details. People should be able to relax , read, swim and enjoy. Share this page. To book an award or join World of Hyatt, please call 1 800 304 9288 or your nearest worldwide reservation center. Having paid extra for all inclusive we were excited to visit the many restaurants on site. Grand Hyatt review I come to Dubai two to three times a year. | Rome2rio makes travelling from Grand Hyatt Dubai to Dubai Marina easy. The date you selected is in the past. I do believe it was an oversight that we were not given details of the hotel courtesy shuttle bus and other local transport networks and places of interest on arrival.Dinesh, in Concierge, met our every request with the utmost courtesy and professionalism. Design-wise, this super-sized hotel looks like something out of … Would definitely return if in Dubai & would highly recommend! It’s a free for all, noisy, smoking environment. I came down to the pool this morning at 9am and struggled to find two sun-beds where I wanted to sit. (daily) Pick up from Dubai … Grand Hyatt Dubai: dissapointing all inclusive - See 6,231 traveler reviews, 4,475 candid photos, and great deals for Grand Hyatt Dubai at Tripadvisor. This is what we strive to achieve, and it gives us great pride in hearing such news!Thank you once again for your feedback, and we look forward to welcoming you back to Grand Hyatt Dubai, soon!Best regards,Fathi KhogalyCluster General Manager, This is the version of our website addressed to speakers of English in the United States. Now £82 on Tripadvisor: Grand Hyatt Dubai, Dubai. You … in-room tea bag was low quality.3- check out was not smooth ! There is a shallow end with steps for children and a separate children’s pool.The breakfast is served over a couple of restaurants in high season and again the choice is vast and of excellent quality.The rooms are spacious and personally I prefer the cheaper city view as I like to see the Burj Khalifa lit up at night. Overall, we had a thoroughly enjoyable Christmas stay of 7 nights in an aesthetically pleasing luxury hotel with great facilities and customer service by the majority of the staff we encountered. Thank you very much. Made your reservation? Chic and Stylish Guestrooms in Dubai Grand Hyatt Dubai is home to 682 luxurious rooms including 38 suites, ranging from 39 square meters to 264 square meters. Dubai Share. The luxury marble bathroom includes spa tub, bathrobes and … Link copied to clipboard! The swimming pool was amazing with plenty of beds to relax on and good water temperature.At last, I want to mention that this was our second trip to this hotel and although there are many hotels in Dubai, Grand Hyatt's wonderful staff managed to retain our business, and for sure we will be there again.Thank you all, who made our trip so outstanding. I will start my review by thanking my Egyptian friend Micheal at the front desk, there is nothing better than starting something with a positive vibe, and that's what Micheal did for us. The only positives at the moment are they have a nice kids pool area and what food we've had has been nice and the staff are lovely. Copy Link. Room information Room upgrade information. So many restrictions to try and get more money off you. However Relax on plush Hyatt Grand Beds™ … there was no sign over there for such a thing and also there was nobody around.! Advertised 13 bars and restaurants. This also means that you can't get ANY drinks or food by the pool as part of all inclusive, not even water. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We were not wholly disappointed by the standard we expect from Hyatt hotels having stayed at the Hyatt Regency, Chicago last year. I had observed a completely different level of service he had given to other guests. The World of Hyatt account system is offline for maintenance. I feel the hotel will only continue to go downhill unless it makes some changes to policies and stops trying to please everyone by letting everyone act and do whatever they want. The 674 rooms (including 39 suites) at the Grand Hyatt Dubai have oversize beds with luxury linens and are decorated in a classical style that's standard of a high-end chain resort. Grand Hyatt Dubai: dissapointing all inclusive - See 6,462 traveler reviews, 4,591 candid photos, and great deals for Grand Hyatt Dubai at Tripadvisor. The hotel is only 10 minutes from Dubai International airport. On arrival you can only use 3 of the speciality restaurants as part of your all inclusive package, the rest you only get a discount. If you want a massage - a shocking £175!!! I did not get his name but when I reported it to his supervisor the matter was dealt with courteously and an apology was offered on his behalf. I don't know what has happened to this property to make it such a low class service hotel. Please note: All guests at Grand Hyatt Dubai can benefit by using the official Dubai Parks & Resorts shuttle service with the following timings. The unsatisfactory behaviour of the 2 members of staff I do not believe are reflective of the overall high standards of the Grand Hyatt. By far the most restrictive all inclusive we've ever stayed at!!!! Free shuttle service to Dubai Mall at 11:30 hrs; Departure from Grand Hyatt Dubai: 09:00 hrs. more. Dear LastStepOnTheRoad,Thank you for taking the time to share your valuable feedback.The issues you have highlighted will not go unnoticed, and we will certainly review the situation with the team as we always strive to better ourselves, the service, and hospitality offered.May we kindly request that you DM us your contact details, along with any valid email address, so that a member from our team can reach out to you at the earliest. All our team members are dedicated to going the extra mile in taking care of guests and we are happy this was met by you, adding to your already great experience. reception did not accept my Debit card for 200 dhs for one night stay deposit, he did not agree to give me the room so I could go to exchange and bring some cash in dirhams, forced me to use the ATM in hotel which captured my card and ruined the whole trip! so if you are looking for a good structured room and good location but not a good and polite service you can choose to stay here. Grand Room Downtown City View (39 sqm) have views of Dubai's … The only downside of the club lounge is that they only offer coffee and soft drinks from 11 am to 6 pm, I think it would be have been nice to have more snack options during those periods. Rome2rio makes travelling from Grand Hyatt Dubai to The Dubai Mall (Station) easy. The 674 rooms (including 39 suites) at the Grand Hyatt Dubai have oversize beds with luxury linens and are decorated in a classical style that's standard of a high-end chain resort. See more hotel events and restaurant festivals in Garhoud, Dubai on hyattrestaurants.com. Boasting a multitude of fabulous facilities, the … Chef Jai in The Collective made us feel very special with his surprise sweet treats specially made for us. 682 modern rooms and suites in 2 buildings. So many restrictions to try and get more money off you. Towering over Dubai Creek, the hotel is minutes away from Dubai shopping … If you want a massage - a shocking £175!!! Now, personalize your stay - from scheduling transportation to requesting extra pillows - with Hyatt E-concierge, Riyadh Street, Sheikh Rashid Road, Dubai, United Arab Emirates Unfortunately, this is not the current reality at The Grand Hyatt. From its fabulous location to its first-class facilities, Grand Hyatt Dubai has everything you need to enjoy an unforgettable trip. Anything different, agian you have to pay extra.This also means that you can't get ANY drinks or food by the pool as part of all inclusive, not even water.If you want any sort of refreshments including drinks you have to take yourself for a walk across the resort to another section (only available 3pm till 7pm)Only soft drinks, wine or beer included- no spirits, cocktails or anything else for that matter.So many restrictions to try and get more money off you. to give me a new card! The hotel has changed a lot and not for the better, I realy wanted to give this hotel more stars, Ask LastStepOnTheRoad about Grand Hyatt Dubai, Most wonderful and professional team in dubai. We aim to ensure that all guests have a wonderful experience whilst staying with us, therefore it is fantastic to hear that your expectations were met and perhaps exceeded. Shivam brought a genuine smile to our faces every morning at breakfast, in Andiamo, with his lovely manner and remembering what drinks my daughter and I liked to have. Kids club only takes kids at 7 or above otherwise they have to be accompanied by their parents. We stayed over new year & had a very pleasant stay. ⭐️ 5* DUBAI GRAND HYATT SEPTEMBER SUN ⭐️. The rooms are always spotlessly clean and room service have always been amazing.Now for the negatives- The Grand Hyatt is becoming downmarket. This 5-star hotel is 2.1 mi (3.3 km) from Dubai Creek and 3.7 mi (6 km) from Dubai … Tel: +971 4 317 1234 we came back at night, they gave us our luggage, we were guided to a corridor outside the lobby and before the main entrance door, as we were in rush and had not chance to have food, we were putting our belongings in our bags and also eating a fries; one of the staff came to us and told us in a very bad manner " you are not allowed to eat anything here!". Toggle navigation Call now to book 0203 001 0555 + Customer Support ... Cheap Holidays All Inclusive … Apart from that - we won't be staying here again. Sometimes just with myHusband others as a family holiday with my two boys.Over the last nine years we have stayed many times at The Grand Hyatt in club rooms and non club rooms and with both city and creek views. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. FROM JUST £739 PER PERSON 01, September 2021-7 nights 5*Grand Hyatt Dubai Grand Standard room Upgrade to b+b for £69pp Belfast City Flights (aerlingus +British airways ) Luggage Included Fully ATOL&ABTA Financial Protection Standing tall close to the historic Dubai Creek, the impressive Grand Hyatt Dubai … | The … Breakfast was good, a lot of different choice. Share this page. Having paid extra for all inclusive we were excited to visit the many restaurants on site. Firstly, a pool attendant who took it upon himself to decide that I did not need an umbrella, challenging my request and then reluctantly putting one in a position that he felt was suitable and not where I wanted it (no health and safety concerns). Dear kayAlClo,Happy New Year to you!Thank you for taking the time to write this lovely review!We are glad that you chose to stay with us during this trip, and more importantly had a fantastic time while staying at Grand Hyatt Dubai.We appreciate your kind words and hope to welcome you back whenever your travels bring you back to Dubai.Best regards,Fathi KhogalyCluster General Manager. Review tags are currently only available for English language reviews. Dear Cchfamily,Thank you for taking the time to share your valuable feedback.We are saddened to hear of your thoughts on your most recent stay with us. Anything different, agian you have to pay extra. !2- There was no coffee capsule and no tooth brush in the room. !The only positives at the moment are they have a nice kids pool area and what food we've had has been nice and the staff are lovely.Apart from that - we won't be staying here again.Pay a little extra and stay at the Atlantis which is much less restrictive and just a much nicer hotel.More. The only positives at the moment are they have a nice kids pool area and what food we've had has been nice and the staff are lovely. We are currently sat at the grand Hyatt with our 2 year old son dissapointed. 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On checking out, Michael in Reception was dismissive and discourteous choosing to ignore my position in the queue and then rudely leaving my envelope with the invoice on the counter for me to pick up rather than handing it to me before swiftly moving on to the next guest. GHD_Management_Team, Director of Rooms at Grand Hyatt Dubai, responded to this review. Overview Standing tall close to the historic Dubai Creek, the impressive Grand Hyatt Dubai is ready to welcome you into a world filled with exceptional luxury. dissapointing all inclusive: Grand Hyatt Dubai - See 6,460 traveller reviews, 4,573 photos, and cheap deals for Grand Hyatt Dubai at Tripadvisor. Only soft drinks, wine or beer included- no spirits, cocktails or anything else for that matter. During our stay we saw guests appearing at breakfast in their pj’s. Blink and they were on the table ready for us restrictive all inclusive 've. 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