No service, Lazy workers, Solara Medical Supplies is ranked 101 out of 581 in Medical Supplies and Equipment category. I learned all about medcial coding and billing for insulin supplies Returns Policy. The Said they mailed my refund feb 12 I said paper check I'm not giving them my debit card. This is my second message., https://www.solaramedicalsupplies.com/return-policy, https://www.solaramedicalsupplies.com/shipping, https://www.solaramedicalsupplies.com/terms-and-conditions, https://www.solaramedicalsupplies.com/privacy-policy. I use them for my Omnipod and Dexcom supplies - Staci Solara Solara Medical Supplies Poor customer service, billing problems, shipping defect products [summary] [summary] [summary] Solara Medical Supplies Poor customer service The Client have the right to request to receive information from www.solaramedicalsupplies.com by an alternative means or at an alternative location if The User believe it would enhance The Customer's privacy. Review authors value the most Insurance Plans Acceptance. 800-999-7021M-F 9am-6pm PSTMichiganLocation38023 Schoolcraft Rd.Livonia, MI 48150Fax. 800-999-7021. (800) 423-0896. Technical Support (click here) Follow Us on Social Media. Other Uses and Disclosures of Protected Health Information Solara Medical Supplies/ dba Imperial Beach Pharmacy is Permitted or Required to Make Without The Customer's Authorization. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. worse place I have ever dealt with, turned them in to BBB. Solara Medical Supplies Inc. 2084 Otay Lakes Rd Ste 102. The User of company services have the right to receive an accounting of certain disclosures www.solaramedicalsupplies.com have made of The User's Protected Health Information. Contact Solara Medical Supplies customer service. Solara Medical Supplies is actively seeking to add to our Customer Service team in our Phoenix, AZ, location, to connect with our patients, provide information and respond to their inquiries If The Customer paid via credit card, The Client's account will be credited back once the return has been received and inspected. Do you have something to say about Solara Medical Supplies? You can call Solara Medical Supplies at (800) 999-7516 toll free number, fill out a contact form on their website Reviews from Solara Medical Supplies employees about Solara Medical Supplies culture, salaries, benefits, work-life balance, management, job security, and more. Whether it is reordering supplies, checking on the status of your order or contacting customer service Solara Acquires Active Healthcare's Diabetes Supplies Business Chula Vista, CA (May 15, 2020) Solara Medical Supplies (Solara), the largest independent direct-to-patient distributor of continuous glucose monitors (CGM) and other supplies to patients with diabetes, announced today the acquisition of Active Healthcare, Inc.s Diabetes Supplies My orders ship quickly. California. Solara Medical Supplies Consumer Response: I have spoken to [redacted] 3 times since I sent you my complaint. Solara Medical Supplies #JobspotlightCustomer Service You can contact the customer service representative of Solara Medical Supplies calling Solara Medical Supplies's helpline phone numbers. Custom Design Specialist Shipping. 334-513-7446M-F 8:30am-5pm CST, Pros: https://www.mapquest.com us michigan solara-medical-supplies-367217947 If The Client of Solara Medical Supplies are returning an item that is defective or was shipped in error, The Company will issue The Customer a prepaid return label to ship the product back to Solara. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. Still to this day nothing, Mr [redacted] was referred to Solara Medical Supplies from a manufacturer of medical devices in September of After our Customer Service department spoke with Mr [redacted] and received his verbal authorization, we then collected the necessary documentation from Mr*** treating physicianWe submitted that information to his health insurance carrier for an authorization to provide him with the prescribed medical device On November 17th of we received a written authorization from his insurance company as well as a verbal authorization from Mr [redacted] to ship his medical deviceAt that time Mr [redacted] paid his co-insurance amount for his first months rental segment of $This approximate amount is due for each of the months of the rental period for his prescribed medical deviceAt the end of the rental period ownership of the insulin pump is transferred to Mr*** On November 17th of Solara requested an insulin pump to be drop shipped to Mr [redacted] from the manufacturerOn 11/20/Solara was notified that the incorrect medical device was erroneously shipped to Mr ***Solara informed Mr [redacted] that a second medical device was being shipped to him and that a return shipping label was being sent to him to allow the first unit to be returnedMr [redacted] returned the initial incorrect device to the manufacturer as requested Mr [redacted] called Solara on 05/01/and 05/19/with concerns about his billA call was placed to Mr [redacted] on 05/29/to gather information regarding his billings and balancesFollcalls were placed on 06/01/& 06/02/On 06/04/we were able to speak with Mr ***; his concern was in respect to how one of his payments that he made on 11/17/was applied to his accountA detailed statement was prepared and sent to Mr [redacted] to show how that payment was applied to his account The current outstanding amount that Mr [redacted] disputes represents a rental segment for the medical device that Mr [redacted] received and currently usesWe feel that this balance is accurate and still outstandingWe respect and value our relationship with our patients; we are always willing to work with the patient should they feel that there is a discrepancy in the amount owedWe will work with Mr [redacted] and adjust his account based on the information that he can provide of the payments that he has madeWe feel that this situation has been resolved, however we are waiting for additional information from Mr [redacted] to address his concern and definitively close this issue Solara Medical Supplies, Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted], Were very sorry for the issues you experienced with the level of service you received at Solara Medical SuppliesWe greatly apologize for sending you incorrect supplies on your first orderWeve determined the cause of the error and have appropriately retrained the person who made the mistake in selecting the wrong item from our inventoryWe understand the importance of our service in enhancing quality of life for our patients and were sorry that your daughters supplies were delayed as long as they wereThis is not the level of service that we strive for and were very sorryIn checking our tracking information were happy to know that your supplies arrived the day of your complaintWere also happy that you were able to speak to our Director of New Business Development and that your issues have been resolved to your satisfaction We look forward to assisting you with your healthcare supplies in the futureWe hope that you dont encounter any further issues using Solara, however you now have direct contact information for our Director of New Business DevelopmentShould any issue arise that your dissatisfied with please dont hesitate to reach out Sincerely,Solara Medical Supplies, Mr [redacted] has discussed with Mr [redacted] his payment obligations on a few occasions since the time that Mr [redacted] had filed a complaint with the Revdex.comBased on the most recent conversation, Solara Medical Supplies is waiting for Mr [redacted] to supply credit card statements as well as insurance explanation of benefits in order to reconcile payments made for each of Mr*** dates of service We feel that this balance is accurate and still outstanding We respect and value our relationship with our patients; we are always willing to work with the patient should they feel that there is a discrepancy in the amount owedWe will work with Mr [redacted] and adjust his account based on the information that he can provide of the payments that he has made, Add contact information for Solara Medical Supplies, Sharing is caring! I learned all about medcial coding and billing for insulin supplies and how to handle patients tha Solara Acquires Active Healthcare's Diabetes Supplies Business Chula Vista, CA (May 15, 2020) Solara Medical Supplies (Solara), the largest independent direct-to-patient distributor of continuous glucose monitors (CGM) and other supplies to patients with diabetes, announced today the acquisition of Active Healthcare, Inc.s Diabetes Supplies All rights not expressly granted herein are reserved. Technical Support. Incorrect information will cause a delay in processing The Client's order. Whether it is reordering supplies, checking on the status of your order or contacting customer service Mr [redacted] was referred to Solara Medical Supplies from a manufacturer of medical devices in September of After our Customer Service department spoke with Mr [redacted] and received M-F 5am-5pm PST. Tel. The customer service Items must be returned unused and in original packaging. they never update anything hang up on you. Judicial and Administrative Proceedings. Solara Acquires Active Healthcare's Diabetes Supplies Business Chula Vista, CA (May 15, 2020) Solara Medical Supplies (Solara), the largest independent direct-to-patient distributor of continuous glucose monitors (CGM) and other supplies Serious Threat to Health or Safety. Solara Medical Supplies is an industry leader in home delivery of medical devices and disposable medical products, serving individuals with diabetes. I finally contacted BBB I cant deal with them anymore. The Client have the right to amend The Client's Protected Health Information. One Stop Shop for Insulin Pumps, CGM's and Diabetic Supplies. Reviews from Solara Medical Supplies employees about Solara Medical Supplies culture, salaries, benefits, work-life balance, management, job security, and more. Founded in 2003, Solara Medical Supplies is the largest U.S. independent supplier of continuous glucose monitors and insulin pumps and carries a full line of diabetes products and supplies. Customer Service/ Quality assurance (Former Employee) - Livonia, MI - August 9, 2019. Fax. Solara Medical Supplies | 2.994 volgers op LinkedIn. Chula Vista, CA 91913. Customer service is Company's top priority. Customer Service. Contact Customer Service to obtain a Return Merchandise Authorization (RMA) number. Chula Vista, CA 91913-1368. http://www.solaramedicalsupplies.com. General Info Solara Medical Supplies is the industry leader in the home delivery of durable and disposable medical products, offering more than 30,000 items from the most popular brands in diabetes, incontinence supplies Learn More. No returns will be accepted without an RMA number. Order/Reorder Supplies. Call 1-800-423-0896 today! Trace by Solara facilitates a direct dialogue between your number one source for diabetes supplies and you, the patient. Customer Bill of Rights. Customer Service Representative (6) Billing Specialist (2) Accountant (1) Administrative (1) Authorization Specialist (1) Solara Medical Supplies Solara makes it easy to get your CGM. Help. Customer Service Supervisor Medtronic 2006 March 2012 6 years. #solaracommitment. I enjoyed working at Solara Medical Supplies because the company had employee appreciation taco truck every 3 months and i got along great with my teammates. Whether it is reordering supplies, checking on the status of your order or contacting customer service Vp of cust service He was not aware that I paid $458.92 last Nov. toward the PURCHASE of a new insulin pump. Specialties: Solara Medical Supplies services patients with diabetes on a national scale from two strategically located full-service Diabetes Centers of Excellence. I like getting reminders on texts and emails to order supplies. Trace by Solara facilitates a direct dialogue between your number one source for diabetes supplies and you, the patient. An average day at Solara was come in start calling customers for reorder of medical supplies. Customer service contacts and company information. Solara Medical Supplies consumer reviews, complaints, customer service. Most commonly, consumers tend to contact Solara Medical Supplies to ask questions about: Request for Information, Product/ Service, Shipping and Delivery. The customer service representatives are helpful and nice. 800-999-7021M-F 10:00am-5pm CSTAlabamaLocation111 Adris Place #7Dothan, AL 36303Fax. Have a question about reordering supplies or products? Solara Acquires Active Healthcare's Diabetes Supplies Business Chula Vista, CA (May 15, 2020) Solara Medical Supplies (Solara), the largest independent direct-to-patient distributor of continuous glucose monitors (CGM) and other supplies to patients with diabetes, announced today the acquisition of Active Healthcare, Inc.s Diabetes Supplies A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Please write The Client's RMA number on the outside of the return box. We're here to help - complete the contact form and we will respond to you regarding your question. Our patients and customers Solara Medical Supplies, Inc. is doing business as a local retailer of Solara Medical Supplies, providing medical supplies and equipment which are considered as Medicare chargeable Have something to share about Solara Medical Supplies? If The Client paid via credit card, The User's account will be credited back once the return has been received and inspected. What happened? Continuous Glucose Monitors, Insulin The service was excellent - Sandy I have always been very happy with Solara. REP GAVE ME WRONG NUM TO CORPORATE OFICE, This has got to be the worse place I have ever dealt with. PLEASE REVIEW IT CAREFULLY. About Solara Please be sure to provide The Client's exact billing address and telephone number (i.e. CUSTOMER SERVICE SPECIALIST at Solara Medical Supplies Chula Vista, California 11 connections. Solara Acquires Active Healthcare's Diabetes Supplies Business Chula Vista, CA (May 15, 2020) Solara Medical Supplies (Solara), the largest independent direct-to-patient distributor of continuous glucose monitors (CGM) and other supplies to patients with diabetes, announced today the acquisition of Active Healthcare, Inc.s Diabetes Supplies The algorithm is subject to change in future. Website accept the following credit cards: Visa, MasterCard, and Discover. California HeadquartersM-F 8am-5pm PSTCaliforniaRegional Office720 HWY 75Imperial Beach, CA 91932Fax. Companies are selected automatically by the algorithm. Your Single Source Solution For Better Diabetes Care | Solara services patients with diabetes on a national scale from three strategically located full-service CUSTOMER SERVICE SPECIALIST at Solara Medical Supplies. The Client of Solara Medical Supplies have the right to inspect and copy The User's Protected Health Information. Make a Payment. Freelance Translator Sr. 734-561-5317M-F 8:30am-5pm ESTTexasLocation9550 Forest Lane, #474Dallas, TX 75243Fax. PLEASE CONTACT SOLARA MEDICAL SUPPLIES WITHIN 30 DAYS OF RECEIPT OF THE CUSTOMER'S PURCHASE. Medicare now covers Continuous Glucose Monitors! . Use RevDex to, Solara is the worst medical supplier I have delt with, Increase visibility and credibility of your review by. Pissed Consumer 2021 All Few good customer reps like vee, Cons: Contact Customer Service to obtain a Return Merchandise Authorization (RMA) number. The User of company services have the right to request a restriction on certain uses and disclosures of The User's Protected Health Information. Customer Service (Former Employee) - Imperial Beach, CA - April 20, 2018 An average day at Solara was come in start calling customers for reorder of medical supplies. There is no surcharge for using The User's credit card to make purchases. Join to Connect. Trace by Solara facilitates a direct dialogue between your number one source for diabetes supplies and you, the patient. CANT DEAL WITH THEIR REPS ANYMORE. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without Company's prior written permission. Rights Reserved, You Are About to Contact PissedConsumer.com, You sent me an incorrect order. No returns will be accepted without an RMA number. What can we help you with. Solara Medical Supplies April 2017 Present 2 years 6 months. 2084 Otay Lakes Rd #102. page 2 The Client of Solara Medical Supplies may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. 800-423-0896. Please write The User's RMA number on the outside of the return box. Consumers